In a survey carried out on individuals who fly frequently, it emerged that delays and flight cancellations were top of the list of challenges encountered when flying. You can find more information at http://www.bestflightdelaycompensation.com/. But did you know that under the law an individual is entitled to a flight delay compensation?
Under the Denied Boarding Regulation, an individual flying on an airline is entitled to some form of compensation whenever a flight is delayed or cancelled
When does the compensation apply?
This compensation applies under two main conditions
- An individual must have a confirmed booking
- An individual must have reported to the airport on time for the flight or at least 45 minutes before scheduled take-off
Types of delay compensation
The nature of compensation depends on the number of hours a flight is delayed. The compensation can be monetary or in form of a service or product depending on the situation
Flight delayed for 2 or more hours
For flight delays of under 2 hours, an individual is entitled to
- Food and drinks
- Access to email an d phone calls
- Overnight accommodation and transport to and fro the hotel
As a norm, the airline provides vouchers for these commodities and can also arrange for accommodation in case of an overnight delay. The law is very clear when it comes to compensation. In fact, there is no point of disputing that airlines ought to compensate their passengers as a result of delays, which are caused by factors that are beyond the control of carrier company.
For 3 hours or more
An individual is automatically entitled to benefits that fall under the 2-hour delay. However, monetary compensation also comes in for delays of over 3 hours and is usually dependant length of delay and distance of flight
Delayed flight for over 5 hours or cancelled flight
This automatically attracts
- A full refund
- A full refund on return tickets or onward connecting tickets
- A refund and flight back from the airport you came from
However, it is important to note that flight delay compensation can only be offered if the delay is due to the airlines fault. Delays caused by factors out of the airlines control such as bad weather and political instability do not apply
If you are a regular traveler, you need to know about flight delay compensation services. This is the case when it comes to business travel.